Restoration and emergency services
What each emergency and restoration service does, when you need it, and what to expect from a certified company.
Restoration is the work that follows damage: stopping it from spreading, drying or cleaning what was affected, removing what cannot be saved, and putting the home back together. The pages below describe one service each, in plain terms, so you know what you are asking for and what a certified company will do when it arrives.
If something is happening right now, start with the safety steps and get help first. If anyone is in danger, leave the home and call 911.
28 services
Water damage restoration
Removing the water, drying the structure, and taking out what cannot be dried.
Flood cleanup
Pumping out, clearing out, cleaning and drying a space that was under water.
Sewage cleanup
Containing, removing and disinfecting after a sewer or septic backup.
Burst and frozen pipe cleanup
Stopping the water, drying what it reached, and getting the pipe repaired.
Ice dam leak repair
Drying the ceiling and wall the ice dam leaked into, and fixing why it formed.
Fire damage restoration
Securing the home, removing what burned, and cleaning everything the smoke reached.
Smoke damage cleanup
Cleaning the film and smell that smoke leaves on every surface it touched.
Wildfire smoke and ash cleanup
Removing the ash and smoke a nearby wildfire left on and in the home.
Chimney fire damage repair
Inspecting the flue after a chimney fire, repairing it, and cleaning up the smoke.
Storm damage repair
Protecting the home first, then repairing what the storm broke.
Hail damage repair
Finding what the hail bruised and dented, documenting it, and repairing it.
Wind damage repair
Securing what the wind lifted, replacing what it took, and checking for water.
Lightning damage repair
Checking for fire and electrical damage after a strike, then repairing it.
Emergency board-up
Securing a home that has been left open, any time of day or night.
Emergency roof tarping
Covering a damaged roof so the next rain stays out while repairs are planned.
Mold remediation
Containing the area, removing what mold has grown on, and fixing the moisture that fed it.
Earthquake damage repair
Assessing the structure after a quake, repairing it, and strengthening it for the next one.
Vehicle impact damage repair
Shoring the wall tonight, then rebuilding what the vehicle hit.
Odor removal
Removing the source of a smell, then treating what absorbed it.
Contents pack-out and cleaning
Inventorying, packing, cleaning and storing your belongings while the home is repaired.
Document and photo recovery
Stabilizing, drying and cleaning the papers and photographs that cannot be replaced.
Electronics restoration
Assessing, cleaning and testing devices that were exposed to water, soot or heat.
Textile and clothing restoration
Cleaning and deodorizing the clothing, bedding and fabrics the damage reached.
Biohazard and trauma cleanup
Trained, discreet cleanup of blood, bodily fluids and other biological hazards.
Hoarding cleanup
Clearing a home step by step, with the resident's say over what stays.
Asbestos abatement
Testing, containing and removing asbestos materials by a licensed crew before other work disturbs them.
Lead paint abatement
Removing or sealing lead paint safely in homes built before 1978.
Reconstruction after damage
Putting the home back together once it is dry, clean and sound.
Need a certified company?
Tell us what happened and we will connect you with one certified restoration company for your ZIP code. If anyone is in danger, leave the home and call 911.