What this covers
A chimney fire burns the creosote inside the flue at a temperature that can crack clay tiles, open mortar joints and damage the liner, leaving a path for the next fire to reach the framing. The service inspects the flue with a camera, repairs or relines it, cleans smoke residue from the room, and tells you in writing when the fireplace is safe to use.
When to call
- A roaring or rumbling sound from the chimney, dense smoke or flames at the top.
- Cracked or missing flue tiles, or pieces of creosote in the firebox after a fire.
- Smoke entering the room when the fireplace is used.
What to expect
- Do not use itThe fireplace stays cold until it is inspected. If there was a fire and it is still burning, the safety steps say to leave and call 911.
- Camera inspectionA camera is run the full length of the flue to find cracks, gaps and damage.
- Repair or relineDamaged tiles are repaired or a stainless steel liner is installed. The cap and crown are checked and repaired.
- Clean upSmoke residue in the room is cleaned and the company documents the chimney as ready for use.
First, make it safe
Get a certified company
Tell us what happened and we will connect you with one certified restoration company for your ZIP code. Your details are shared only after you agree to that company by name.
Questions people ask
We had a small fire that went out on its own. Is the chimney fine?
You cannot tell from the outside. Even a short chimney fire can crack tiles. Have it inspected with a camera before the next fire.
What is a liner?
A continuous pipe inside the chimney that carries the exhaust safely to the top. A stainless steel liner replaces a damaged clay flue without rebuilding the chimney.
How often should a chimney be cleaned?
At least once a year if the fireplace or wood stove is used regularly. Creosote is what burns in a chimney fire, and sweeping removes it.
Related: Fire damage restoration · Smoke damage cleanup · Odor removal · All restoration and emergency services
This page describes what the service involves. The company you hire sets the scope, the schedule and the price, and your contract is with that company. We verify credentials and collect reviews from real jobs. We do not guarantee any company's workmanship. Safety steps are general guidance. When in doubt, leave the home and call 911.