What this covers
Hoarding cleanup is as much about people as about the home. The crew works from a plan agreed with the resident or the family, sorts items with the resident's say over what is kept, donated or discarded, removes and disposes of the rest, deals with any biohazards or pests found, deep-cleans the home, and identifies repairs that were hidden under the clutter. The pace is set with the resident, not for them.
When to call
- Rooms that can no longer be used for their purpose because of accumulated items.
- Blocked exits, hallways or stairs.
- Pests, mold or structural concerns under the clutter.
What to expect
- Plan togetherThe company meets the resident and family, walks the home, and agrees how the work will go and who decides what.
- SortItems are sorted into keep, donate and discard with the resident present if they wish. Valuables and documents are set aside.
- Remove and cleanDiscarded items are hauled away. The home is cleaned, and any biohazard or pest issues are handled by the right crew.
- RepairDamage found during the cleanup is documented and can be repaired by the same company.
Get a certified company
Look up a certified company by ZIP code. Every company's license, insurance and trades are verified before it is listed, and placement is never paid.
Questions people ask
Will the crew throw everything away?
No. Nothing leaves without the agreed decision process. Many families ask for photographs of discarded items for the record.
How long does it take?
It depends on the home and the pace the resident can manage. Companies plan it in stages rather than a single sweep.
Is this confidential?
Yes. Plain vehicles and workwear on request, and no discussion with neighbors.
Related: Biohazard and trauma cleanup · Odor removal · Contents pack-out and cleaning · All restoration and emergency services
This page describes what the service involves. The company you hire sets the scope, the schedule and the price, and your contract is with that company. We verify credentials and collect reviews from real jobs. We do not guarantee any company's workmanship. Safety steps are general guidance. When in doubt, leave the home and call 911.