What this covers
When a home needs major cleaning or rebuilding, the belongings inside are in the way and at risk. A pack-out inventories every item with photos, packs and labels it, moves it to the company's facility, cleans or restores what the damage affected, stores it in a secure, climate-controlled space, and brings it back when the home is ready.
When to call
- A fire, flood or mold loss that affects whole rooms.
- A rebuild that will take weeks and needs the rooms empty.
- Contents that need specialized cleaning away from the home.
What to expect
- InventoryEvery item is photographed and listed room by room. You receive a copy.
- Pack and moveItems are wrapped, boxed, labeled and loaded. Furniture is padded.
- Clean and storeAffected items are cleaned or restored at the company's facility. Everything is stored securely.
- ReturnWhen the home is ready, the contents come back and are placed where you want them.
Get a certified company
Look up a certified company by ZIP code. Every company's license, insurance and trades are verified before it is listed, and placement is never paid.
Questions people ask
Do I decide what gets thrown away?
Yes. The company sorts items into clean, restore and not restorable, and you make the final call on each group. Nothing is discarded without your agreement, and the list is documented.
Can I keep some things with me?
Of course. Tell the crew what stays, such as documents, medication, valuables and anything you use daily.
Where are my things stored?
At the company's own facility or a storage partner it names, in climate-controlled space. Ask to see it.
Related: Document and photo recovery · Textile and clothing restoration · Electronics restoration · All restoration and emergency services
This page describes what the service involves. The company you hire sets the scope, the schedule and the price, and your contract is with that company. We verify credentials and collect reviews from real jobs. We do not guarantee any company's workmanship. Safety steps are general guidance. When in doubt, leave the home and call 911.