What this covers
Computers, televisions, appliances with electronics and audio equipment can often be saved after water or smoke exposure if they are not powered on first. The service collects the devices, opens and cleans the boards and components, dries them, tests each one, and documents what was restored and what was not. Data recovery from drives is arranged separately when needed.
When to call
- Devices that were in a flooded or fire-damaged room.
- A soot film on screens, vents or the inside of a computer.
- Appliances with control boards that were exposed to water.
What to expect
- Do not power onTurning on a wet or sooty device can destroy it. Leave it unplugged and let the company collect it.
- AssessEach device is opened and inspected to decide whether cleaning is likely to work.
- Clean, dry, testBoards and components are cleaned, dried and tested. Results are documented for each item.
- ReturnWorking devices come back; the rest are listed with the reason.
Get a certified company
Look up a certified company by ZIP code. Every company's license, insurance and trades are verified before it is listed, and placement is never paid.
Questions people ask
My phone was in the water. Is it worth trying?
Sealed phones often survive brief contact. Older or opened devices are harder. The company assesses each one and tells you the likely outcome before cleaning.
What about my files?
Data recovery is a separate specialty. The company can refer you or arrange it for drives that matter.
Does smoke damage electronics?
Yes. Soot is slightly acidic and conductive and keeps corroding boards after the fire. Cleaning soon after the event gives the best result.
Related: Contents pack-out and cleaning · Document and photo recovery · Fire damage restoration · All restoration and emergency services
This page describes what the service involves. The company you hire sets the scope, the schedule and the price, and your contract is with that company. We verify credentials and collect reviews from real jobs. We do not guarantee any company's workmanship. Safety steps are general guidance. When in doubt, leave the home and call 911.