What this covers
Mold grows where moisture stays. Remediation starts by finding and fixing that moisture, then seals the affected area with plastic sheeting under negative air pressure so spores do not spread, removes the materials mold has grown into, cleans the surfaces that remain with HEPA vacuums and antimicrobial treatment, and dries the space. Crews work in full protective equipment. The homeowner's job is to not disturb the mold before the crew arrives.
When to call
- Visible growth on drywall, wood, carpet or ceiling tiles, in any color.
- A musty smell, especially in a basement, bathroom or room that was once wet.
- Staining or peeling paint on a wall that feels damp.
What to expect
- Do not disturb itThe safety steps say not to scrub, spray or tear out mold yourself. Disturbing it spreads spores.
- Find the moistureThe company traces the water source and arranges for it to be fixed. Without that, mold returns.
- Contain and removeThe area is sealed and put under negative air. Affected materials are cut out and bagged. Remaining surfaces are cleaned and treated.
- Dry and verifyThe area is dried and the company documents the result. Independent testing is available if you want it.
First, make it safe
Get a certified company
Tell us what happened and we will connect you with one certified restoration company for your ZIP code. Your details are shared only after you agree to that company by name.
Questions people ask
Is a little mold in the shower the same thing?
Surface mildew on tile grout is a cleaning matter. Mold that has grown into drywall, wood or carpet, or that covers a large area, is what remediation is for.
Do I need testing first?
Not usually. Visible mold is removed the same way regardless of type. Testing after the work is an option if you want independent confirmation.
Will it come back?
Only if the moisture comes back. Fixing the leak, the humidity or the drainage problem is part of the job, and the company explains what was found.
Related: Water damage restoration · Flood cleanup · Odor removal · All restoration and emergency services
This page describes what the service involves. The company you hire sets the scope, the schedule and the price, and your contract is with that company. We verify credentials and collect reviews from real jobs. We do not guarantee any company's workmanship. Safety steps are general guidance. When in doubt, leave the home and call 911.