Effective Date: Jan 1, 2024
Privacy Policy
Restoration.com ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how your data is used. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws.
1. Information We Collect
- Personal Information: Includes your name, phone number, email address, and any other details you provide when you submit an inquiry, sign up for services, or communicate with us.
- Usage Data: Information about how you interact with our website, including IP address, browser type, referring URLs, pages visited, and timestamps.
- Cookies and Tracking Technologies: We use cookies to enhance your experience and collect analytics data. You can manage cookies through your browser settings.
2. How We Use Your Information
- To Provide Services: Process service requests, inquiries, and customer interactions.
- To Communicate: Send SMS updates, email notifications, and promotional offers (with prior consent).
- To Improve Services: Analyze usage patterns to enhance our website, services, and customer experience.
- To Comply with Legal Obligations: Fulfill regulatory requirements and respond to lawful requests.
3. Sharing Your Information
- Service Providers: Trusted partners who assist us in delivering services, such as CRM platforms, analytics providers, and SMS services.
- Legal Requirements: When required by law or in response to valid legal processes, such as subpoenas or court orders.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Regular audits and updates ensure our systems remain secure.
5. Your Rights
- Access and Correction: Request access to your data or corrections if inaccurate.
- Opt-Out: Reply "STOP" to opt out of SMS communications or unsubscribe from emails.
- Data Deletion: Request deletion of your personal information by contacting support@restoration.com.com.
6. Data Retention and Deletion
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will delete your personal information, subject to legal obligations.
7. Updates to This Privacy Policy
This policy may be updated periodically to reflect changes in our practices. Revisions will be posted with the updated effective date.
Contact Us
If you have questions or concerns about your privacy, please contact us at support@restoration.com.co.
